Salesforce has announced more than 30 new Slackbot capabilities, repositioning Slack as what it calls “the new interface for work,” a single environment where employees, AI agents, data, and enterprise apps operate together. At the heart of the update is a push to put AI-powered customer service and
Salesforce has announced more than 30 new Slackbot capabilities, repositioning Slack as what it calls “the new interface for work,” a single environment where employees, AI agents, data, and enterprise apps operate together. At the heart of the update is a push to put AI-powered customer service and