Salesforce reported record Q2 fiscal 2027 revenue, but the more important CX signal was Salesforce outcome-based pricing. The company is no longer only defending the value of its CRM seats, it is preparing for a market where AI agents perform work that used to justify those seats. That creates a ten
Salesforce reported record Q2 fiscal 2027 revenue, but the more important CX signal was Salesforce outcome-based pricing. The company is no longer only defending the value of its CRM seats, it is preparing for a market where AI agents perform work that used to justify those seats. That creates a ten