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SAP Talks Up AI Agents, but Where Are the CX Wins?

SAP Talks Up AI Agents, but Where Are the CX Wins?  CX Today

• SAP Talks Up AI Agents, but Where Are the CX Wins? - CX Today

  Google News - Customer Service AI 28 Jul 2026

  SAP Talks Up AI Agents, but Where Are the CX Wins?  CX Today

• AI begins replacing call center workers as companies like CBA, Microsoft, Uber slash customer service...
  1 source 28 Jul 2026
• AI Is Replacing Customer Service Jobs at CBA, Microsoft, Uber
  1 source 28 Jul 2026
• DBS adds agentic AI to virtual assistants for customers
  1 source 28 Jul 2026
• Snowflake launches Cortex AI Gateway to control AI agents and prevent runaway enterprise costs
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• Poor customer service is pushing nearly a third of consumers to abandon brands
  1 source 28 Jul 2026