Sprinklr has launched its Spring ’26 release with a new capability it calls Autonomous Evaluation, designed to help enterprises validate and improve how AI agents perform in real customer service environments. The update is built for a moment where AI agents are doing more work without human input.
Sprinklr has launched its Spring ’26 release with a new capability it calls Autonomous Evaluation, designed to help enterprises validate and improve how AI agents perform in real customer service environments. The update is built for a moment where AI agents are doing more work without human input.