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We Tried to Automate Everything. It Was a Mistake.

We Tried to Automate Everything. It Was a Mistake.  CMSWire

• We Tried to Automate Everything. It Was a Mistake. - CMSWire

  Google News - Customer Service AI 24 Sep 2026

  We Tried to Automate Everything. It Was a Mistake.  CMSWire

• Ando wants to take on Slack with a team messaging app that lets humans and agents work together
  1 source 24 Sep 2026
• Liberty Global begins Sierra AI rollout at Virgin Media O2
  1 source 24 Sep 2026
• People are sending AI bots to sit on hold, cancel subscriptions, and fight customer-service battles for them
  1 source 24 Sep 2026
• Ema raises $77M as AI starts eating into enterprise software and services
  1 source 23 Sep 2026
• As Agents Start Acting for Brands, Who Protects the Customer Promise?
  1 source 23 Sep 2026