News
Services
Beacon
Pricing
Contact
← Back to news
industry
features
Westpac NZ launches Microsoft AI contact centre platform
13 Apr 2026
1 source
Westpac NZ launches Microsoft AI contact centre platform IT Brief Australia
Sources
Westpac NZ launches Microsoft AI contact centre platform - IT Brief Australia
Google News - Contact Centre AI
13 Apr 2026
Westpac NZ launches Microsoft AI contact centre platform IT Brief Australia
Related Stories
[Virtual Event] The Impact of Agentic AI on the Customer Experience, From Contact Centers to Multichannel
1 source
10 Jun 2026
CommBank Invests AU$140MN in Human Support for Complex Customer Service Needs Across Channels
2 sources
09 Jun 2026
Who owns the customer truth in an AI-driven contact center?
2 sources
09 Jun 2026
Verizon CEO: AI Agents Could Displace ‘A Large Percentage’ of Customer Service Jobs
2 sources
08 Jun 2026
PH contact center sector grows to 1.68 million workers despite AI expansion
1 source
09 Jun 2026