Enterprise AI is shifting from question-answering chatbots to work-execution systems, and the critical battleground is now ownership of the underlying AI layer that connects to internal systems and manages permissions across organisations. Glean, which evolved from enterprise search into an "AI work assistant," is positioning itself as the foundational platform layer beneath other AI experiences, competing against tech giants bundling AI into their existing products—a vision that attracted $150 million in funding at a $7.2 billion valuation. For your organisation, this means evaluating whether to adopt a dedicated AI platform layer like Glean or rely on bundled AI from larger vendors, with particular attention to how permissions, governance, and system integration will be handled.
Enterprise AI is shifting fast from chatbots that answer questions to systems that actually do the work across an organization. But who will own the AI layer that powers all of it? Glean, which started as an enterprise search product, has evolved into what it calls an “AI work assistant,” aimi
Enterprise AI is shifting fast from chatbots that answer questions to systems that actually do the work across an organization. But who will own the AI layer that powers all of it? Glean, which started as an enterprise search product, has evolved into what it calls an “AI work assistant,” aimi