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Why “Resolution” Is a Lie – and the $54B Voice AI Revolution That’s Already Here

In this interview, CX Today’s Rhys Fisher sits down with Hakob Astabatsyan, CEO of Synthflow AI, off the back of the company’s newly announced strategic partnership with 8×8. Astabatsyan explains what the integration means in practice for enterprise contact centers, specifically the

• Why “Resolution” Is a Lie – and the $54B Voice AI Revolution That’s Already Here

  CX Today 22 Apr 2026

  In this interview, CX Today’s Rhys Fisher sits down with Hakob Astabatsyan, CEO of Synthflow AI, off the back of the company’s newly announced strategic partnership with 8×8. Astabatsyan explains what the integration means in practice for enterprise contact centers, specifically the

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