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Zendesk’s Global Impact Report Highlights AI Support for Nonprofits, Environmental Sustainability, and Workplace Belonging

Zendesk’s Global Impact Report Highlights AI Support for Nonprofits, Environmental Sustainability, and Workplace Belonging

• Zendesk’s Global Impact Report Highlights AI Support for Nonprofits, Environmental Sustainability, and Workplace Belonging

  Zendesk Press Releases 01 Oct 2025

  Zendesk’s Global Impact Report Highlights AI Support for Nonprofits, Environmental Sustainability, and Workplace Belonging

• Announcing changes to how WhatsApp users are identified
  1 source 14 May 2026
• Announcing parent-child relationships EAP and roll-up summary fields for custom objects
  1 source 14 May 2026
• Announcing the integration of the action builder with AI agents
  1 source 13 May 2026
• Scheduled Maintenance - June 2-30, 2026
  1 source 12 May 2026
• Announcing support for custom objects and action labeling in action flows
  1 source 12 May 2026