Most AI support agents have the same failure point: the moment the bot can't help, the conversation dies. No ticket gets created, no human gets looped in, and the customer churns quietly. This post covers how to close that gap using Chatbase and Zendesk Sunshine Conversations. What This Integration
Most AI support agents have the same failure point: the moment the bot can't help, the conversation dies. No ticket gets created, no human gets looped in, and the customer churns quietly. This post covers how to close that gap using Chatbase and Zendesk Sunshine Conversations. What This Integration