Thinking about launching “Zendesk Admin as a Service”

• Thinking about launching “Zendesk Admin as a Service” — what would you actually want included (and what would you pay for)?

  Reddit r/Zendesk 06 Mar 2026

  Hi all, I’m looking for some honest feedback from people who run or live in Zendesk day-to-day. We’re considering launching a “Zendesk Admin / Optimisation as a Service” offering (monthly retainer), aimed at teams who either: • don’t have a dedicated Zendesk admin, or • have one, but they’re drownin