Mass spam attacks are actively exploiting Zendesk instances to distribute unsolicited content at scale, targeting organisations using the platform as a vector for bulk messaging campaigns. Administrators should review access controls, audit recent ticket activity for suspicious patterns, and consider implementing additional authentication measures to prevent unauthorised use of their instances in these campaigns.
Mass Spam Attacks Leverage Zendesk Instances Dark Reading
Mass Spam Attacks Leverage Zendesk Instances Dark Reading