Zendesk users worldwide are experiencing a new wave of spam emails, with attackers hijacking support tickets as part of a large-scale campaign. Administrators and support teams should review ticket security settings, monitor for unauthorised access, and consider implementing additional authentication measures to prevent further compromise of your support channels.
A fresh wave of Zendesk spam emails is hitting users across the world techradar.com
Zendesk tickets hijacked in massive spam campaign techradar.com