← Back to news

A few practical gotchas when reviewing Zendesk full JSON exports

I have been testing how full Zendesk JSON exports behave when you need to inspect or migrate them. A few details are easy to miss: - Some exports are NDJSON: one JSON object per line rather than one JSON array. Reading line by line is safer for large archives. - Conversations need to preserve commen

• A few practical gotchas when reviewing Zendesk full JSON exports

  Reddit r/Zendesk 03 Aug 2026

  I have been testing how full Zendesk JSON exports behave when you need to inspect or migrate them. A few details are easy to miss: - Some exports are NDJSON: one JSON object per line rather than one JSON array. Reading line by line is safer for large archives. - Conversations need to preserve commen

• AI customer service enters next phase as businesses focus on optimisation rather than adoption: Report
  2 sources 31 Jul 2026
• AI Agents For Customer Support: What 7,900+ G2 Reviews Reveal
  1 source 31 Jul 2026
• Kohl’s Deploys Full AI Stylist for Back-to-School: Rivals Report Spending Lifts Past 375%
  1 source 30 Jul 2026
• Forum: AI customer service chatbots should not block access to human help
  1 source 30 Jul 2026
• Archivesupport.zendesk.com
  1 source 03 Aug 2026