Hi All, Need help understanding how AI agents work, we have got a suite professional plan, we don't want to use for solving tickets, just want to set up some routing flows for us like attached photo. How to do it without getting charged per resolution? It's strange Zendesk doesn't have it as a separ
Hi All, Need help understanding how AI agents work, we have got a suite professional plan, we don't want to use for solving tickets, just want to set up some routing flows for us like attached photo. How to do it without getting charged per resolution? It's strange Zendesk doesn't have it as a separ