I don't recall seeing this before - but about 10 agents all had their passwords expire on the same day. I thought this was based on the last time they set their password or from the account creation date - not just every 90 days? Is it based on a Zendesk date or last pwd update/creation date?
I don't recall seeing this before - but about 10 agents all had their passwords expire on the same day. I thought this was based on the last time they set their password or from the account creation date - not just every 90 days? Is it based on a Zendesk date or last pwd update/creation date?