Announced on Rollout starts Rollout ends May 26, 2026 May 26, 2026 May 28, 2026 We’re excited to introduce a new custom role permission that gives you greater flexibility in managing your support operations. The Manage ticket settings permission allows agents in custom roles to access and modify tic
Announced on Rollout starts Rollout ends May 26, 2026 May 26, 2026 May 28, 2026 We’re excited to introduce a new custom role permission that gives you greater flexibility in managing your support operations. The Manage ticket settings permission allows agents in custom roles to access and modify tic