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Announcing AI-powered insights for anomaly detection and trending topics in real-time monitoring dashboards (EAP)

Announced on Rollout starts Rollout ends May 07, 2026 May 07, 2026 May 07, 2026 We're excited to introduce the AI-powered insights EAP for customers using the real-time monitoring dashboards. These insights can help you reduce manual monitoring and identify trending topics for your support operation

• Announcing AI-powered insights for anomaly detection and trending topics in real-time monitoring dashboards (EAP)

  Zendesk Announcements 29 Apr 2026

  Announced on Rollout starts Rollout ends May 07, 2026 May 07, 2026 May 07, 2026 We're excited to introduce the AI-powered insights EAP for customers using the real-time monitoring dashboards. These insights can help you reduce manual monitoring and identify trending topics for your support operation

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