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Announcing an update to action credits for native Zendesk actions

Announced on Rollout on August 13, 2026 August 13, 2026 Zendesk is updating how action credits are consumed in action flows. Going forward, native Zendesk actions and standard Zendesk connectors will no longer consume action credits.This announcement includes the following topics: What is changing?

• Announcing an update to action credits for native Zendesk actions

  Zendesk Announcements 10 Aug 2026

  Announced on Rollout on August 13, 2026 August 13, 2026 Zendesk is updating how action credits are consumed in action flows. Going forward, native Zendesk actions and standard Zendesk connectors will no longer consume action credits.This announcement includes the following topics: What is changing?

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