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Announcing audio playback for the email channel

Announced on Rollout starts Rollout ends June 15, 2026 June 15, 2026 June 15, 2026 We’re excited to announce that our embedded audio player in Agent Workspace is now available for the email channel in addition to messaging conversations. This player allows agents to listen to audio messages without

• Announcing audio playback for the email channel

  Zendesk Announcements 10 Jun 2026

  Announced on Rollout starts Rollout ends June 15, 2026 June 15, 2026 June 15, 2026 We’re excited to announce that our embedded audio player in Agent Workspace is now available for the email channel in addition to messaging conversations. This player allows agents to listen to audio messages without

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