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Announcing auto-accept calls for Contact Center

Announced on Rollout on July 15, 2026 July 15, 2026 We're excited to announce the ability for calls to be automatically accepted in Zendesk Contact Center.This article includes the following sections: What is changing? Why is Zendesk making this change? What do I need to do? What is changing?We now

• Announcing auto-accept calls for Contact Center

  Zendesk Announcements 15 Jul 2026

  Announced on Rollout on July 15, 2026 July 15, 2026 We're excited to announce the ability for calls to be automatically accepted in Zendesk Contact Center.This article includes the following sections: What is changing? Why is Zendesk making this change? What do I need to do? What is changing?We now

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