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Announcing configurable IVR greeting repeat count for Zendesk Voice

Announced on Rollout starts Rollout ends June 18, 2026 June 18, 2026 June 22, 2026 We’re updating Zendesk Voice (Talk) multi-level interactive voice response (IVR) to give admins more control over the caller experience and to modernize the settings interface.This announcement answers the following q

• Announcing configurable IVR greeting repeat count for Zendesk Voice

  Zendesk Announcements 16 Jun 2026

  Announced on Rollout starts Rollout ends June 18, 2026 June 18, 2026 June 22, 2026 We’re updating Zendesk Voice (Talk) multi-level interactive voice response (IVR) to give admins more control over the caller experience and to modernize the settings interface.This announcement answers the following q

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