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Announcing enhanced visibility, flexibility, and scale for action flows

Announced on Rollout on May 13, 2026 May 13, 2026 Zendesk is excited to announce several enhancements to action builders and custom actions that give customers more visibility, flexibility, and scale when building action flows.This announcement includes the following topics: What is changing? Why is

• Announcing enhanced visibility, flexibility, and scale for action flows

  Zendesk Announcements 12 May 2026

  Announced on Rollout on May 13, 2026 May 13, 2026 Zendesk is excited to announce several enhancements to action builders and custom actions that give customers more visibility, flexibility, and scale when building action flows.This announcement includes the following topics: What is changing? Why is

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