Announced on Rollout on June 24, 2026 June 24, 2026 Starting June 24, a set of Zendesk Workforce Management (WFM) capabilities will be available to Suite Professional plans and above at no additional cost.This announcement includes the following topics: What is changing? Why is Zendesk making this c
Announced on Rollout on June 24, 2026 June 24, 2026 Starting June 24, a set of Zendesk Workforce Management (WFM) capabilities will be available to Suite Professional plans and above at no additional cost.This announcement includes the following topics: What is changing? Why is Zendesk making this c