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Announcing intelligent triage that's simpler to start, scale, and manage

Zendesk

Announced on Rollout starts Rollout ends June 10, 2026 June 11, 2026 June 18, 2026 Starting June 11, 2026, we're launching updates for Copilot intelligent triage that lower the effort to get started, improve over time, and expand across Zendesk. From guided onboarding to smarter topic suggestions, t