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Announcing new custom role permissions for managing brands

Announced on Rollout starts Rollout ends October 21, 2026 October 22, 2026 October 29, 2026 Admins can now delegate brand management to department managers and team leads in custom roles without granting them full admin access. This enables department managers to manage the brands they're responsibl

• Announcing new custom role permissions for managing brands

  Zendesk Announcements 21 Oct 2026

  Announced on Rollout starts Rollout ends October 21, 2026 October 22, 2026 October 29, 2026 Admins can now delegate brand management to department managers and team leads in custom roles without granting them full admin access. This enables department managers to manage the brands they're responsibl

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