Announced on Rollout on October 14, 2026 October 14, 2026 Zendesk is enhancing our OpenAI, Gemini, and Claude connectors to support the latest models.This article includes the following sections: What's changing? Why is Zendesk making this change? What do I need to do? What's changing?Zendesk has ma
Announced on Rollout on October 14, 2026 October 14, 2026 Zendesk is enhancing our OpenAI, Gemini, and Claude connectors to support the latest models.This article includes the following sections: What's changing? Why is Zendesk making this change? What do I need to do? What's changing?Zendesk has ma