Announced on Rollout starts Rollout ends June 30, 2026 June 30, 2026 July 1, 2026 Zendesk is introducing out of adherence automations for Zendesk Workforce Management (WFM). Admins can now configure automated real-time notifications that alert managers and agents the moment an agent is working on a
Announced on Rollout starts Rollout ends June 30, 2026 June 30, 2026 July 1, 2026 Zendesk is introducing out of adherence automations for Zendesk Workforce Management (WFM). Admins can now configure automated real-time notifications that alert managers and agents the moment an agent is working on a