← Back to news

Announcing parent-child relationships EAP and roll-up summary fields for custom objects

Announced on Rollout on May 14, 2026 May 14, 2026 Zendesk is excited to announce a powerful new way to structure your custom data in Zendesk with parent-child relationships.This announcement includes the following topics: What is changing? Why is Zendesk making this change? What do I need to do? Wha

• Announcing parent-child relationships EAP and roll-up summary fields for custom objects

  Zendesk Announcements 14 May 2026

  Announced on Rollout on May 14, 2026 May 14, 2026 Zendesk is excited to announce a powerful new way to structure your custom data in Zendesk with parent-child relationships.This announcement includes the following topics: What is changing? Why is Zendesk making this change? What do I need to do? Wha

• Infobip Unveils AgentOS, an AI-Powered Platform for Customer Experience Automation
  1 source 14 May 2026
• Vendors Race to Reinvent Cyber Defense for the Agentic AI Era
  1 source 14 May 2026
• Stackable Labs Launches First AI Experience Layer for Customer Service Messaging
  1 source 14 May 2026
• Announcing changes to how WhatsApp users are identified
  1 source 14 May 2026
• Intercom Highlights AI-Focused Upgrade to Customer Service Platform
  1 source 14 May 2026