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Announcing procedure testing for auto assist

Announced on Rollout starts Rollout ends October 7, 2026 October 7, 2026 October 12, 2026 Admins can now test procedures for auto assist directly in the procedure editor in Knowledge before publishing a new or updated procedure. Testing procedures allows you to simulate a customer conversation and r

• Announcing procedure testing for auto assist

  Zendesk Announcements 30 Sep 2026

  Announced on Rollout starts Rollout ends October 7, 2026 October 7, 2026 October 12, 2026 Admins can now test procedures for auto assist directly in the procedure editor in Knowledge before publishing a new or updated procedure. Testing procedures allows you to simulate a customer conversation and r

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