Announced on Rollout starts July 21, 2026 July 21, 2026 Zendesk is excited to announce the ability to submit a service catalog request on behalf of another user, while staying in the loop on the ticket's progress.This article includes the following sections: What's changing? Why is Zendesk making th
Announced on Rollout starts July 21, 2026 July 21, 2026 Zendesk is excited to announce the ability to submit a service catalog request on behalf of another user, while staying in the loop on the ticket's progress.This article includes the following sections: What's changing? Why is Zendesk making th