features zendesk

Announcing split view for Agent Home (EAP)

12 Mar 2026 1 source

Zendesk

Announced on EAP rollout starts EAP rollout ends March 23, 2025 March 23, 2026 March 26, 2026 Zendesk is introducing a new split-view layout for Agent Home that displays the work list and the active ticket side-by-side. Split view is available as an open Early Access Program (EAP) for eligible Zende

Sources

Announcing split view for Agent Home (EAP)

Zendesk Announcements 12 Mar 2026

Announced on EAP rollout starts EAP rollout ends March 23, 2025 March 23, 2026 March 26, 2026 Zendesk is introducing a new split-view layout for Agent Home that displays the work list and the active ticket side-by-side. Split view is available as an open Early Access Program (EAP) for eligible Zende