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Announcing standard user fields for employees

Announced on Rollout starts Rollout ends August 27, 2026 August 27, 2026 September 7, 2026 Zendesk is adding a new set of pre-configured standard user fields—Job Title, Manager, and Team—to Employee Service Suite (ES) plans. These fields are available automatically on every user record and simplify

• Announcing standard user fields for employees

  Zendesk Announcements 24 Aug 2026

  Announced on Rollout starts Rollout ends August 27, 2026 August 27, 2026 September 7, 2026 Zendesk is adding a new set of pre-configured standard user fields—Job Title, Manager, and Team—to Employee Service Suite (ES) plans. These fields are available automatically on every user record and simplify

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