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Announcing subticket creation and ticket linking for task lists

Announced on Rollout starts Rollout ends October 5, 2026 October 5, 2026 October 19, 2026 Zendesk is introducing subticket creation and ticket linking for task lists. This capability establishes a clear hierarchy between the main ticket, task list and subtickets, allowing agents to connect downstrea

• Announcing subticket creation and ticket linking for task lists

  Zendesk Announcements 18 Sep 2026

  Announced on Rollout starts Rollout ends October 5, 2026 October 5, 2026 October 19, 2026 Zendesk is introducing subticket creation and ticket linking for task lists. This capability establishes a clear hierarchy between the main ticket, task list and subtickets, allowing agents to connect downstrea

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