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Announcing the ability to inspect, compare, snapshot, and deploy omnichannel routing queues between Zendesk environments

Announced on Rollout starts May 20, 2026 May 20, 2026 Zendesk is excited to announce that configuration management now supports omnichannel routing queues.This announcement includes the following topics: What is changing? Why is Zendesk making this change? What do I need to do? What is changing?Supp

• Announcing the ability to inspect, compare, snapshot, and deploy omnichannel routing queues between Zendesk environments

  Zendesk Announcements 19 May 2026

  Announced on Rollout starts May 20, 2026 May 20, 2026 Zendesk is excited to announce that configuration management now supports omnichannel routing queues.This announcement includes the following topics: What is changing? Why is Zendesk making this change? What do I need to do? What is changing?Supp

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