← Back to news

Announcing the conversational help center (EAP)

Announced on Rollout starts Rollout ends July 16, 2026 July 16, 2026 July 22, 2026 We’re excited to announce an Early Access Program (EAP) for the conversational help center experience, delivered through the new Lisbon theme. This EAP introduces an AI-powered help center layout that combines natural

• Announcing the conversational help center (EAP)

  Zendesk Announcements 13 Jul 2026

  Announced on Rollout starts Rollout ends July 16, 2026 July 16, 2026 July 22, 2026 We’re excited to announce an Early Access Program (EAP) for the conversational help center experience, delivered through the new Lisbon theme. This EAP introduces an AI-powered help center layout that combines natural

• From Reactive Support to Autonomous Resolution: How Agentic AI Will Change Customer Service
  1 source 17 Jul 2026
• Service Incident - July 9, 2026
  1 source 16 Jul 2026
• 10 Best Helpdesk Knowledge Base Software for Support Teams in 2026
  1 source 16 Jul 2026
• Claude Chrome extension flaw lets malicious extensions trigger AI actions
  1 source 16 Jul 2026
• The Agentic AI Reality Check: Why Trust and Control Are Eclipsing Model Power
  1 source 16 Jul 2026