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Announcing the new Coaching dashboard in Zendesk QA

Announced on Rollout on June 9, 2026 June 9, 2026 We’re adding a new dashboard in Zendesk Quality assurance (QA) to help you track coaching activity more effectively and understand its impact on agent performance.This announcement includes the following topics: What is changing? Why is Zendesk makin

• Announcing the new Coaching dashboard in Zendesk QA

  Zendesk Announcements 05 Jun 2026

  Announced on Rollout on June 9, 2026 June 9, 2026 We’re adding a new dashboard in Zendesk Quality assurance (QA) to help you track coaching activity more effectively and understand its impact on agent performance.This announcement includes the following topics: What is changing? Why is Zendesk makin

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