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Announcing the Universal Connector as an external content source for use across knowledge experiences

Announced on Rollout starts Rollout ends September 2, 2026 September 12 2026 September 4, 2026 We’re excited to announce the general availability of the Universal Connector as a knowledge source. You can now connect API-based knowledge sources to your Zendesk account with an API key, and make that c

• Announcing the Universal Connector as an external content source for use across knowledge experiences

  Zendesk Announcements 02 Sep 2026

  Announced on Rollout starts Rollout ends September 2, 2026 September 12 2026 September 4, 2026 We’re excited to announce the general availability of the Universal Connector as a knowledge source. You can now connect API-based knowledge sources to your Zendesk account with an API key, and make that c

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