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As vendors add agentic AI to their products, the cost is in flux

Value may well be driven via generative- and agentic AI-powered automation, but questions linger about its capabilities — and how much value it delivers.

• As vendors add agentic AI to their products, the cost is in flux

  No Jitter 12 Jun 2026

  Value may well be driven via generative- and agentic AI-powered automation, but questions linger about its capabilities — and how much value it delivers.

• SOUN: Strategic acquisitions and innovation position the company for rapid growth in AI customer service
  1 source 11 Jun 2026
• Kraken Launches Autonomous Agents for Utility Customer Service Built in Partnership with Sierra
  1 source 11 Jun 2026
• IBM, Google Cloud plan to release industry-specific AI agents
  1 source 11 Jun 2026
• Coinbase debuts AI agent that can trade and pay for premium research
  1 source 11 Jun 2026
• Vonage AI Agents Show Why CX Automation Is Getting More Industry-Specific
  1 source 11 Jun 2026