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‘Customers prefer AI chatbots,’ says British Gas owner as 1,300 call centre jobs axed
23 Jul 2026
1 source
‘Customers prefer AI chatbots,’ says British Gas owner as 1,300 call centre jobs axed The Guardian
Sources
‘Customers prefer AI chatbots,’ says British Gas owner as 1,300 call centre jobs axed - The Guardian
Google News - Customer Service AI
23 Jul 2026
‘Customers prefer AI chatbots,’ says British Gas owner as 1,300 call centre jobs axed The Guardian
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