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Error assigning multiple agents to Omnichannel Capacity Rules

Hi everyone, I’m building components for our upcoming Omnichannel routing launch. I’m an admin but not a developer. Everything worked fine last week, but I am now hitting a major blocker when assigning agents to capacity rules. The Error: “There was an error assigning agents. Please try again.” The

• Error assigning multiple agents to Omnichannel Capacity Rules

  Reddit r/Zendesk 05 Aug 2026

  Hi everyone, I’m building components for our upcoming Omnichannel routing launch. I’m an admin but not a developer. Everything worked fine last week, but I am now hitting a major blocker when assigning agents to capacity rules. The Error: “There was an error assigning agents. Please try again.” The

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