Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
general
competitor
Freshworks to cut 11% jobs as AI reshapes software industry
05 May 2026
1 source
Freshdesk
Freshworks to cut 11% jobs as AI reshapes software industry Reuters
Sources
Freshworks to cut 11% jobs as AI reshapes software industry - Reuters
Google News - Freshdesk
05 May 2026
Freshworks to cut 11% jobs as AI reshapes software industry Reuters
Related Stories
Why Amazon’s Salesforce MCP Move Matters For CX
1 source
14 Jul 2026
AI Can Make Service Faster, But Can It Make It Feel More Human?
2 sources
13 Jul 2026
Why Enterprises Are Leaving Zendesk for Salesforce in 2026 and What It Means for CX
1 source
14 Jul 2026
Debt Collection Needs a Human Touch. SequenceShift Lets Customers Pay Privately on Any Channel
1 source
14 Jul 2026
Why Thoma Bravo Should Buy Five9
1 source
14 Jul 2026