Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
features
acquisition
industry
Genesys Acquires Pinkfish to Expand AI Automation Across Enterprise Customer Service
30 Jun 2026
1 source
Genesys Acquires Pinkfish to Expand AI Automation Across Enterprise Customer Service citybiz
Sources
Genesys Acquires Pinkfish to Expand AI Automation Across Enterprise Customer Service - citybiz
Google News - Customer Service AI
30 Jun 2026
Genesys Acquires Pinkfish to Expand AI Automation Across Enterprise Customer Service citybiz
Related Stories
Majority of organizations to expand agentic AI usage
2 sources
14 Aug 2026
Regal ties its voice AI agents into Five9’s contact center platform
3 sources
13 Aug 2026
Cisco Resolves 145,000 Support Cases Using Agentic AI
2 sources
13 Aug 2026
AssistRing Launches ARIS, Bringing 100% AI Quality Assurance to Customer Service Outsourcing
4 sources
12 Aug 2026
3 takeaways from CCaaS vendor earnings
2 sources
13 Aug 2026