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Genesys Buys Pinkfish for Contact Center Automation

Genesys Buys Pinkfish for Contact Center Automation  CMSWire

• Genesys Buys Pinkfish for Contact Center Automation - CMSWire

  Google News - Contact Centre AI 30 Jun 2026

  Genesys Buys Pinkfish for Contact Center Automation  CMSWire

• Majority of organizations to expand agentic AI usage
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• Regal ties its voice AI agents into Five9’s contact center platform
  3 sources 13 Aug 2026
• New digital contact centre with AI-powered features launches in Basildon
  1 source 15 Aug 2026
• 3 takeaways from CCaaS vendor earnings
  2 sources 13 Aug 2026
• Voiso Highlights the Growing Need for AI-Powered Contact Center Technology Built for Modern BPO Growth
  1 source 14 Aug 2026