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Google Cloud Summit Round-Up: How Agentic AI Is Reshaping Customer Experience

Google Cloud Summit London 2026 brought a series of major partnership announcements, with HSBC, THG Ingenuity, and Deloitte each deploying agentic AI to transform how they serve customers at scale. From hyper-personalized banking to AI-powered shopping assistants, this year signaled a clear shift fr

• Google Cloud Summit Round-Up: How Agentic AI Is Reshaping Customer Experience

  CX Today 18 Jun 2026

  Google Cloud Summit London 2026 brought a series of major partnership announcements, with HSBC, THG Ingenuity, and Deloitte each deploying agentic AI to transform how they serve customers at scale. From hyper-personalized banking to AI-powered shopping assistants, this year signaled a clear shift fr

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