We recently activated the Advanced AI Agent for Email with a 5-minute reply delay, and it does a decent job, but there are some annoying things I can't seem to fix. Problem 1 - AI Agent replies after human takeover: When a human agent responds to a ticket within the 5-minute delay window, the AI Age
We recently activated the Advanced AI Agent for Email with a 5-minute reply delay, and it does a decent job, but there are some annoying things I can't seem to fix. Problem 1 - AI Agent replies after human takeover: When a human agent responds to a ticket within the 5-minute delay window, the AI Age