AI support vendors can test their core product, but every enterprise rollout introduces company-specific refund rules, policies, entitlements, identity checks, approval limits, integrations and escalation procedures. For anyone deploying an action-taking customer support agent: Who owns acceptance t
AI support vendors can test their core product, but every enterprise rollout introduces company-specific refund rules, policies, entitlements, identity checks, approval limits, integrations and escalation procedures. For anyone deploying an action-taking customer support agent: Who owns acceptance t