← Back to news

How can I send opt in messages to my customers so I can send proactive WhatsApp messages to them?

I created a Meta Business Suite account so I can add a verified WhatsApp number to it and be able to receive Zendesk tickets from incoming messages. The issue is that the API blocks me from sending outbound messages after 24 hours, and that is very inconvenient for my business needs. I made template

• How can I send opt in messages to my customers so I can send proactive WhatsApp messages to them?

  Reddit r/Zendesk 28 Aug 2026

  I created a Meta Business Suite account so I can add a verified WhatsApp number to it and be able to receive Zendesk tickets from incoming messages. The issue is that the API blocks me from sending outbound messages after 24 hours, and that is very inconvenient for my business needs. I made template

• Blue Yonder adds AI retail tools for returns & stock
  2 sources 27 Aug 2026
• When agents act on their own, governance has to live in the data layer
  1 source 27 Aug 2026
• Why You Shouldn’t Abandon Reactive Support For Proactive AI
  1 source 28 Aug 2026
• Meta’s $18bn Settlement Could Upend Social CX
  1 source 27 Aug 2026
• Williams-Sonoma AI assistants drive customer engagement — and conversions
  1 source 27 Aug 2026