general community

I’m building a zero-retention Zendesk-to-Slack bridge because the current ones feel bloated. Would love your brutal feedback before I finish coding it.

31 Aug 2026 1 source

Zendesk

Hey everyone, I’m a solo dev, and I've noticed a recurring nightmare for engineering and support teams: critical Zendesk tickets get lost, or engineers get constantly interrupted across random Slack channels to check on ticket statuses. Most companies either deal with the chaos or use heavy, bloated

Sources

I’m building a zero-retention Zendesk-to-Slack bridge because the current ones feel bloated. Would love your brutal feedback before I finish coding it.

Reddit r/Zendesk 31 Aug 2026

Hey everyone, I’m a solo dev, and I've noticed a recurring nightmare for engineering and support teams: critical Zendesk tickets get lost, or engineers get constantly interrupted across random Slack channels to check on ticket statuses. Most companies either deal with the chaos or use heavy, bloated