← Back to news

Intuit scrapped its own AI agent architecture twice in four months. At VB Transform 2026, its AI VP called that the fast path

Intuit was an early pioneer in the usage of agentic AI, but its path to success has hardly been a straight line.At VB Transform 2026, Intuit VP of AI Nhung Ho described how the company rebuilt its agent architecture twice in the span of about four months, first moving from a fleet of specialist agen

• Intuit scrapped its own AI agent architecture twice in four months. At VB Transform 2026, its AI VP called that the fast path

  VentureBeat 17 Jul 2026

  Intuit was an early pioneer in the usage of agentic AI, but its path to success has hardly been a straight line.At VB Transform 2026, Intuit VP of AI Nhung Ho described how the company rebuilt its agent architecture twice in the span of about four months, first moving from a fleet of specialist agen

• Why PwC and OpenAI Are Betting Big on Agentic Customer Service
  2 sources 16 Jul 2026
• From Reactive Support to Autonomous Resolution: How Agentic AI Will Change Customer Service
  1 source 17 Jul 2026
• Brex built its AI agent policy by watching what agents actually do, not by writing rules first
  1 source 17 Jul 2026
• The agent security gap: 54% of enterprises have already had an AI agent incident, and most still let agents share credentials
  1 source 16 Jul 2026
• The Agentic AI Reality Check: Why Trust and Control Are Eclipsing Model Power
  1 source 16 Jul 2026